Shipping Policy
ORDER AND PROCESSING TIMES
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
DOMESTIC SHIPPING RATES AND ESTIMATES FOR CALCULATED SHIPPING RATE
Shipping charges for your order will be calculated and displayed at checkout.
SHIPPING OFFERS
Free economy shipping for orders over $100
INTERNATIONAL SHIPPING
We offer international shipping to the following countries: Canada
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Radiant Spaces, LLC is not responsible for these charges if they are applied and are your responsibility as the customer.
If you would like to request shipping to your country, please email us with your order and postal address to hello@artofradiantspaces.com.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7-10 days of receiving your shipping confirmation email, please contact us at hello@artofradiantspaces.com with your name and order number, and we will look into it for you.
SHIPPING TO P.O. BOXES
If you would like your order shipped to a P.O box, please select USPS as your shipping option. UPS does not deliver to P.O boxes.
Refunds, Returns, and Exchanges
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@artofradiantspaces.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@artofradiantspaces.com.
Refunds Policy
Refund Terms
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@artofradiantspaces.com with your order number. We will issue you a RMA code and you can ship the product back to us.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@artofradiantspaces.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds, returns, and exchanges
Refunds, Returns, and Exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@artofradiantspaces.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@artofradiantspaces.com.
Our Cancellation Policy & Professional Business Disclaimer
Cancellation
Policy
CANCELLATION Policy
Your appointment time is reserved just for you. A late cancellation or missed appointment leaves an opening that could have been filled by another client. As such, we require 72 hours notice for any cancellations or changes to your appointment. Clients who provide less than 72 hours notice, or miss their appointment, will be charged a cancellation fee of 50% the cost of the service booked.
Thank You,
Radiant Spaces LLC
Disclaimer
Radiant Spaces LLC Disclaimer
The contents of this website are for general information purposes only. You should not rely upon this material or website information as a basis for making any business, legal, medical, or other ancillary decisions. While the information contained within this website is periodically updated, no guarantees can be given that the information provided on this website is correct, complete, and up to date. We make no representation or warranties of any kind, expressly or implied about the completeness, accuracy, reliability, sustainability, or availability with respect to the website or the information. The content is not intended to be a substitute for professional advice. Any reliance you place on such material is therefore strictly at your own risk.